About Us
Our first priority is to meet with you and discuss the particular needs of your business. In response, we will provide you with the following documentation:
- Detailed proposal of bespoke services required
- Assignment Instructions
- Health & Safety Risk Assessment
- Site Security Risk Assessment
- Site Specification Instructions as per client requirements
Our Approach
We would establish a close working relationship by meeting with you first and gaining a full understanding of your security needs – enabling us to offer you the best possible service/solution in the longer term. Our objective is to become your trusted partner for all your security requirements.
Health & Safety
Pagoda Security are committed to ensuring a high standard of health & safety at work. It is our policy to ensure the health & safety of not only the people who work for us but also provide the appropriate safeguards for our clients and the general public so that they are not at risks from our activities. We regularly review our health & safety performance to ensure that we are complying with relevant legislation and approved codes of practice. The company has a full health & safety policy which is regularly revised and available on request.
Our Policies
Corporate Social Responsibility
This Statement is about how Pagoda Security Training Ltd takes account of its economic, social and environmental impact in the way it operates as a business. By demonstrating our commitment to Corporate Social Responsibility we aim to align our business values, purpose and strategy with the needs of our clients, whilst embedding such responsible and ethical principles into everything we do.
Privacy
Please click below to read our client privacy notice.
Mission Statement
To provide excellence in security services, giving peace of mind and assurance of protection and safety for our clients, their customers and the public in which we come into contact.
Complaints
Pagoda Security Training Ltd views complaints as an opportunity to learn and improve for the future, as well as a chance to put things right for the person or organisation/customer that has made the complaint.
Equal Opportunities
We are committed to achieving a working environment which provides equality of opportunity and freedom from unlawful discrimination on the grounds of race, sex, pregnancy and maternity, marital or civil partnership status, gender reassignment, disability, religion or beliefs, age or sexual orientation. This Policy aims to remove unfair and discriminatory practices within the Company and to encourage full contribution from its diverse community. The Company is committed to actively opposing all forms of discrimination.
How can we help you?
Take this opportunity to read a few of our more recent reviews. We would also welcome your feedback via Twitter or better still, call us 01273 621323 and we can arrange a time to meet and discuss your requirements – without any further obligation!
Services at a glance
Client testimonials
★★★★★
“I am just writing to say how much I enjoyed the Door Supervisors course last week, and in particular, Davey the trainer.
His style and approach to training was brilliant, and extremely engaging. The examples and stories he used were always very relevant to the element of the course he was teaching, and provided real context to the syllabus.
I have been on a number of courses over the years, covering a variety of subjects etc., but I can honestly say that Davey has been the best trainer I have been taught by.
He is extremely convincing, both as a Security professional, and as a trainer – it was very clear to me that he has taken the confidence he had/has in dealing with conflict, through to his teaching.”
Andy Gloster
Health, Safety and Security Manager
★★★★★
“Lee and his staff have consistently provided outstanding service coupled with great flexibility. Their willingness to co-ordinate on our behalf with other agencies where required has been extremely useful and much appreciated. Overall a sure-fire combination that meets our very high standards. We would recommend Pagoda to any company.”
Eric Cousins
Chief Executive, Grace Baptist Trust Corporation
★★★★★
“I just wanted to drop you a note to thank you so much for your professional services. It was a very stressful time for us all dealing with the break in and subsequent inconvenience, we had a lot to arrange and we found you to be unfailingly helpful from the minute we contacted you.
I would not hesitate to recommend your company to anyone else.”
Sarah Price
Office Manager, Arbeco Ecology, Tree & Habitat Services
★★★★★
“I needed to arrange a retail trained security officer to support a store at short notice. Pagoda Security were able to provide an officer proved to be a perfect fit for our business.”
Russell Bliss
Senior LPM, Waterstones
★★★★★
“I own a commercial office building in the city of Brighton and recognise the potential security risks involved in protecting my tenants. For one annual fee and no hidden extras Pagoda Security provide and excellent Key holding & Alarm response service.”
Terry Graves
MD, GRA Management Ltd
★★★★★
“We first engaged Pagoda in August 2016 for a one-off assignment and it quickly became apparent how capable, responsive and enthusiastic they were.
Following on from this, we had a bespoke requirement for a 3 month secondment on a project which required high levels of integrity and professionalism.
Lee Craig prepared a detailed client brief which met our need exactly, and appointed a team to work on the job who performed above expectations and added significant value to our project. Throughout our dealings the Pagoda team have kept us updated on a daily basis, and shown themselves to be professional, courteous and effective, even in the most difficult and ambiguous of situations. We have absolutely no hesitation in recommending their services. Thank you.”
James Ormiston, MSc, QED
Sustainable Urban Developments Ltd
★★★★★
“We sent some of our key personnel on Pagoda’s licensing courses and cannot stress enough how highly we regard them in terms of customer service and professionalism.”
Richard Carter
Three & Ten Bars Sussex
Address
Pagoda Security Training Ltd,
The Office Suite, King & Queen,
13 – 16 Marlborough Place,
Brighton, East Sussex
BN1 1UB
Phone
01273 621323
24hr 01273 916 888